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Medical Receptionist Administration Apprenticeship

Nadia Malik & Junaid Malik · Moseley · posted 12 October 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
23 November 2026
Closing date
16 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

What you’ll do at work
To provide a confidential, efficient and effective service to patients of the practice, always ensuring that patients and visitors are in no doubt that the practice is a provider of quality service in all that we do.

Main Duties

Booking, cancelling and revising appointments for patients for a variety of healthcare professionals within the health centre
Registering patient arrivals within the health centre
Answering the telephone, transferring calls and taking messages
Taking enquiries and requests for repeat medication from patients
Keeping the waiting area a safe environment for all users
Dealing with incoming and outgoing post
Filing patient notes (both electronic and paper)
Dealing with new and temporary patient registrations
Ensuring all letters and samples are ready for courier collection
Updating patient demographic changes on the system
Liaise with other support services when needed
Any other reasonable duties

Your training

Business Administrator Level 3

Where it leads

Full-time post following completion of the apprenticeship programme

About Nadia Malik & Junaid Malik

Moseley Medical Centre is a UK GP practice providing family health services, including advice, vaccinations, prescriptions, and treatment.

Skills they're looking for

Communication SkillsCustomer care skillsNon judgementalOrganisation skillsPatienceTeam working

Entry requirements

  • GCSE Maths (grade 9-4 (A-C)) — desired
  • GCSE English (grade 9-4 (A-C)) — desired

Where you'll work

  • 2b Wake Green Road, Moseley, B13 9EZ

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