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Medical Receptionist Business Admin level 3 Apprentice

Dr I M Raja & Partner · Bradford · posted 8 September 2026

Wage
£15,392 a year
Hours
37 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
23 September 2026
Closing date
22 September 2026
Positions
3

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Purpose of Job

  • To provide a comprehensive range of administration and reception duties across Dr I M Raja & Partner and Frizinghall Medical Centre

Location of Job

The successful candidates will be required to work across both locations:

  • Dr I M Raja & Partner 392 Little Horton Lane, Bradford, West Yorkshire, BD5 0NX
  • Frizinghall Medical Centre 278 Keighley Road, Bradford, West Yorkshire, BD9 4LH
  • Travel between sites will be required as part of the role

We serve patients across the Bradford area through our two practice locations at Little Horton Lane Medical Centre (BD5) and Frizinghall Medical Centre (BD9). The successful apprentice will gain experience supporting patients, clinicians and administrative teams across both sites, developing a broad understanding of NHS General Practice operations.

Person Specification

“Forward thinking” team player with excellent communication skills (written and verbal) and fluent I.T. user would be most suited to this position.  Essentially, must have excellent customer service skills, be calm under pressure, and ability to multitask and prioritise workload.  

The NHS environment is demanding and constantly changing, and individuals who can embrace and manage multiple changes would be suited to this position.  Discretion and Confidentiality are essential qualities for this post.  

Knowledge of READ codes or the System One computer system is desired but not essential.

Your training

  • An apprenticeship includes regular training with Bradford College
  • Off-the-job training will follow the time allocations outlined in the Occupational Standard

Where it leads

Following successful completion of the apprenticeship, there may be opportunities to progress into:

  • Medical Receptionist roles
  • Senior Receptionist positions
  • GP Practice Administrator roles
  • Healthcare Administration positions
  • Care Navigator positions
  • Further apprenticeship or professional development opportunities within healthcare

About Dr I M Raja & Partner

Dr I.M. Raja & Partner and Frizinghall Medical Centre are established NHS primary care providers serving diverse communities across Bradford.

Both practices are committed to delivering high-quality, patient-centred healthcare and offer a wide range of services including chronic disease management, health screening, vaccinations, antenatal and postnatal care, online patient services, and general medical support. They are also part of local Primary Care Networks, working collaboratively with other healthcare professionals to improve patient outcomes and access to services. 

The successful apprentice will join a busy, professional, and supportive healthcare environment, gaining valuable experience in reception duties, patient administration, customer service, appointment management, NHS systems, medical records administration, and communication with patients and healthcare professionals. The role offers exposure to a wide range of administrative processes within primary care, providing an excellent opportunity to develop transferable business administration and customer service skills whilst contributing to the delivery of essential healthcare services. 

This apprenticeship is ideal for someone who is organised, professional, compassionate, and interested in building a career within the healthcare sector. The successful candidate will work alongside experienced clinical and administrative teams, developing the knowledge, skills, and behaviours required to thrive in a modern NHS setting.

Things to consider

  • Disclosure and Barring Service (DBS) check will be done
  • Working pattern to be agreed on appointment
  • Must be comfortable talking to people
  • Must be able to work at both locations

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingInitiativeNon judgementalPatienceGood spelling and GrammarExcel,Word and OutlookKnowledge of READ codesSystem One computer system

Entry requirements

  • GCSE GCSE or equivalent English & Maths (grade Grade 9-4/A*-C) — desired

Where you'll work

  • Frizinghall Medical Centre, 274 Keighley Road, Bradford, BD9 4LH
  • Dr I M Raja Partner Little Horton Lane Medical Centre, 392 Little Horton Lane Bradford West Yorkshire, Bradford, BD5 0NX

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