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Office Administrator - Apprentice

Jr Plumbing and Heating Solutions Limited · Aylesbury · posted 27 August 2026

Wage
£18,720 a year
Hours
40 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Administration assistant (level 2)
Starts
12 October 2026
Closing date
28 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • You will see work through from the initial call to the end of the job, collecting feedback at the end of jobs from customers as well as supporting the directors to run the business smoothly
  • You will need to be confident in speaking on the phone with customers in a friendly and professional manner
  • You must be confident in dealing with urgent situations and prioritising customers and jobs
  • You will need to be organised and able to work under a little pressure
  • To help manage the team of plumbing and heating engineers, organising and managing the diary and appointments and following up on leads
  • Looking at work flow, ensuring engineers have what they need and the routes of their days are planned accurately and efficiently
  • Computer knowledge and experience is crucial in the role as you will be working with a computer system to book appointments, manage the engineers diaries, create quotations and use our company systems
  • You will work alongside a team of plumbing and heating engineers and be supported by our office administrators and the directors of the business in the office
  • A customer service / sales background would be preferable however training will be given
  • There is opportunity for more responsibility and growth within the company as the company expands

Where it leads

  • Option to continue career with JR Plumbing & Heating

About Jr Plumbing and Heating Solutions Limited

A professional plumbing and heating company serving Aylesbury Vale and the surrounding villages, supported by a skilled team of 14 experienced engineers.

Things to consider

PLEASE DO NOT APPLY IF YOU DO NOT MEET THE QUALIFICATION REQUIREMENTS.

All shortlisted applicants will be expected to:

  • Confirm their ability to travel to and from this place of work
  • Have a passion to study the qualification and a good understanding of the profession
  • Research the company before applying for this vacancy

Applicants will be expected to have researched how they will get to and from work taking into account access to own transport or public transport and the associated costs.

The National Minimum Wage for Apprentices is £8.00 per hour as of 1st of April 2026. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.

Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are currently £10.85 an hour for 18-20 year olds; £12.71 for anyone aged 21 and over.

For apprentices aged 19 or over, once you reach the 2nd year of your apprenticeship you will be entitled to the national minimum wage for your age group.

Skills they're looking for

Communication skillsIT skillsOrganisation skillsCustomer care skillsAdministrative skillsTeam workingReliableGood Phone Manner

Entry requirements

  • GCSE English (grade 4/C Minimum) — essential
  • GCSE Maths (grade 4/C Minimum) — essential

Where you'll work

  • Unit 2, Ladymead Farm, Denham, Quainton, Aylesbury, HP22 4AN

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