People Shared Service Apprentice
MidKent College · Kent · posted 3 November 2026
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1. Support recruitment and onboarding processes, including pre-employment and safeguarding checks such as references, DBS and right to work checks, following established procedures and with appropriate guidance.
2. Communicate professionally with candidates, recruiting managers and People Team colleagues, responding to routine queries and escalating issues where appropriate.
3. Assist with preparing and issuing offers, contracts and other recruitment documentation, ensuring information is accurate and appropriately authorised.
4. Assist with maintaining accurate employee records across People and payroll systems and processing routine employee and payroll changes.
5. Support the preparation of contracts, contract variations, confirmation letters and other employee documentation, maintaining confidentiality and following College procedures.
6. Assist with routine reporting, data entry and information gathering from People systems, developing skills in data quality and management information.
7. Support employee lifecycle processes, including starters, probation, contractual changes, transfers and leavers, ensuring relevant records and actions are completed accurately.
8. Assist with staff departure processes, including preparing documentation, arranging exit interviews and updating relevant records.
9. Respond to routine People queries from employees and managers, providing appropriate information and seeking guidance when required.
Where it leads
This apprenticeship is designed to give you the foundations for a career in People Services, with the opportunity to develop towards a People Shared Services Assistant role as your skills and experience grow.
About MidKent College
MKC Training is a wholly owned subsidiary of MidKent College with a fantastic and successful track record of supporting our customers and helping their businesses to grow. We offer a comprehensive scope of professional training courses, suitable for a range of industries. MKC Training is accredited by globally recognised certification providers. We offer the highest quality experience to achieve excellence in project management, IT service management, construction and health & safety.
Skills they're looking for
Entry requirements
- GCSE English (grade 4) — essential
- GCSE Maths (grade 4) — essential
Where you'll work
- Medway Road, Gillingham, Kent, ME7 1FN
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