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Property and Guest Services Assistant Apprentice

The Cornish Way LTD · Penzance · posted 26 August 2026

Wage
£15,600 a year
Hours
30 hours a week
Duration
1 Year 9 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
9 November 2026
Closing date
15 October 2026
Positions
1

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Office Assistant – Role Summary

The Cornish Way is looking for an organised and friendly Office Assistant to support both our Guest Services and Property Services departments.

You will report directly to the guest services and property services managers.

Key duties will include:

Uploading property descriptions and information to our website and Airbnb

Creating and updating guest welcome guides

Responding to guest enquiries and assisting with bookings

Uploading mandatory compliance documents for new properties

Scheduling routine property checks and servicing

Liaising with tradespeople and arranging general maintenance callouts

The role requires excellent organisation, attention to detail, good communication skills and confidence using online systems.

Where it leads

  • On completion of a successful apprenticeship, there may be an opportunity for a full-time position.

About The Cornish Way LTD

Established in 2010 The Cornish Way is a boutique holiday letting agency specialising in letting properties in the far west of Cornwall. We are a growing business currently managing circa 60 properties with a team of 4 who are based in Penzance.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsTeam workingInitiativePatienceAble to use Word and Excel

Entry requirements

  • GCSE any other 3 subjects (grade 4 or above) — essential
  • GCSE English (grade 4 or above) — essential
  • GCSE Maths (grade 4 or above) — essential

Where you'll work

  • 13 Alverton Terrace, Penzance, TR18 4JH

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