Retail & Trading Apprentice
St Catherine'S Hospice Limited · Crawley · posted 4 September 2026
Apply on the official government service →No Apprentice League account needed — we never gate applications.
• Undertake apprenticeship learning and attend mandatory apprenticeship lessons to be able to progress through the apprenticeship.
• Assist the Superstore Manager in overseeing the day-to-day operation of the shop. This will include supervision of the volunteers, pricing of stock and record keeping.
• Ensure that all donated goods are properly received into the shop and checked, sorted and priced as promptly as possible; ensuring that there is always a reserve of stock, to maximise sales.
• Promote Gift Aid donations by all donors.
• Ensure that all goods offered for sale conform to health and safety and trading standards requirements and reflect the interests of St. Catherine’s Hospice.
• Ensure that unsaleable goods are disposed of in accordance with statutory requirements.
• Flexibility / mobility to visit other shops.
• Comply with Health and Safety Regulations, always ensuring the safety of staff, volunteers and customers.
• Provide administrative support such as managing the trading email inboxes, electronic filing and supporting day-to-day office operations.
• Work collaboratively with immediate colleagues and members of other directorates.
• Accurately record appropriate information on our Gift Aid database.
• Assist with the management of our collection and delivery system.
• Provide practical and administrative support to our e-Commerce department.
• To understand and shadow all roles within the Trading team, to gain a complete understanding of the retail operation.
• Keep in touch with developments at St Catherine’s Hospice and in the charity retail sector by attending briefings, workshops etc organised by the Head of Trading or the Retail Operations Manager
• Comply with Hospice policies and training relating to confidentiality, equal opportunities, GDPR and security.
• Undertake any other duties considered to fall within the scope of the role.
Your training
Delivered online with remote support from Rewards Training throughout the apprenticeship.
The apprenticeship is typically complete within 14 months.
Where it leads
Retail Assistant
About St Catherine'S Hospice Limited
St Catherine’s Hospice is a respected local charity providing specialist hospice care alongside statutory service partners (GPs, District nursing etc) across West Sussex and East Surrey.
We provide care in communities across Surrey and Sussex which are richly diverse and we want to reflect that in everything we do. We celebrate and support difference and welcome applications from all backgrounds. If you believe in the importance of what we do, share our values and want to be a part of an outstanding team building something important, we’d love to hear from you.
Skills they're looking for
Entry requirements
- GCSE english (grade 4) — desired
- GCSE maths (grade 4) — desired
Where you'll work
- 37-43 Queensway, Crawley, RH10 1EG
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