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Retail Parts Advisor Apprentice

Mercedes-Benz of Bishop's Stortford · Bishop's Stortford · posted 5 February 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Retailer (level 2)
Starts
1 September 2026
Closing date
30 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

The role of a Retail (Parts) Advisor Apprentice:

  • Building and maintaining relationships with internal and external customers both in person and over the phone
  • Developing relationships with other departments
  • Preparing orders
  • Meeting deadlines
  • Stock control/Management
  • Processing Warranty Claims and Payment
  • Identifying Parts
  • Business development/ Planning
  • Marketing and Visual Merchandising
  • Forecasting and Budgeting
  • Managing logistics including organising and arranging deliveries

Your training

  • You will learn the key principles, practices and skills that underpin the role
  • You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
  • Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme

Where it leads

Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:

  • Parts process specialist
  • Parts supervisor
  • Parts manager
  • After sales manager
  • May lead to sales executive

About Mercedes-Benz of Bishop's Stortford

Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.

Things to consider

  • Please consider the time to travel to the site of employment daily and consider the cost of travel in relation to apprenticeship wages
  • The employing retailer dictates the remuneration that apprentices receive
  • They are required to pay, at least, the National Minimum Wage

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsLogicalTeam workingInitiativePatience

Entry requirements

  • GCSE English (grade Grade A*-C/9-4) — essential
  • GCSE Maths (grade Grade A*-C/9-4) — essential
  • GCSE Science (grade Grade A*-C/9-4) — essential

Where you'll work

  • 221 Stansted Road, Bishop's Stortford, CM23 2BT

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