Sales Support Apprentice
Globestock Limited · Maesbury Road · posted 24 March 2026
Apply on the official government service →No Apprentice League account needed — we never gate applications.
• Answering and directing calls from customers, suppliers and other external contacts
• Monitoring and processing enquiries, quotes, and orders from existing and prospective customers
• Responding to customer queries professionally and promptly.
• Capturing and recording all customer interactions within the Globestock CRM system
• Liaising with production to obtain lead times for quotes and orders, when required
• Keep customers updated on order progress and communicate any issues that may arise
• Coordinating the collection of goods from suppliers and delivery to customers nationally and internationally
• Any other administrative tasks as and when required
Your training
Your training plan
• Level 2 Customer Service
• This will also include functional skills if required
• End-point assessment
• Certificate of completion of the standard
You may have to attend formal college sessions (if English & maths are required), but not necessary for 19+.
You will learn the knowledge, skills and behaviours related to the apprenticeship standard.
Training will take place within the workplace, supported by the assessor through regular visits and reviews. An online portfolio is also used where tasks are set and progress is monitored.
Where it leads
Opportunity for full-time employment as a Sales Support Assistant on successful completion of the apprenticeship.
About Globestock Limited
Globestock Safety design, manufacture and supply a wide range of high-quality safety solutions for use in confined space access, fall arrest and load arrest applications. With thier British manufacturing heritage, they have an unrivalled reputation for design, quality, service and training within the industry. Globestock products are held in extremely high regard by our valued customers and offer end users peace of mind through their unparalleled build quality and innovative design.
Skills they're looking for
Entry requirements
- GCSE Maths and English (grade 4 or above) — desired
Where you'll work
- Unit 6 Mile Oak Industrial, Estate, Maesbury Road, Oswestry, SY10 8GA
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