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Schools Engagement Co-Ordinator Apprentice

Heta · Hull · posted 20 October 2026

Wage
£20,180.64 a year
Hours
38.75 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Customer service specialist (level 3)
Starts
10 November 2026
Closing date
9 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Support a range of activities that inform young people and stimulate an interest in STEM
    careers
  • Promote HETA at school assemblies, careers events and other school activities
  • Creating practical activities and deliver them to schools to promote engineering
  • Maintain a full database of school and college contacts.

Your training

The Level 3 Advanced Apprenticeship in Customer Service Specialist includes:

  • Level 3 Standard in Customer Service Specialist
  • Level 2 Functional Skills in Mathematics (if applicable)
  • Level 2 Functional Skills in English (if applicable)

You will attend a half-day training session with HBTC, where you will develop your customer service knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the Apprenticeship.

Where it leads

This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.

About Heta

HETA is a not-for-profit charity ‘Group Training Association’ which delivers Apprenticeships and both standard and bespoke upskill training courses. The organisation was established over 50 years ago, in 1967 by a group of local companies who knew it was essential to bridge the gap between industry and education.

Things to consider

Passing a DBS check.

Have a full, UK driving licence and access to a vehicle daily.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatiencePhysical fitness

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • 27 - 31 Dansom Lane, Hull, HU8 7LA

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