Tailor CV
☰ Menu

← All apprenticeships

Service Advisor Apprenticeship - Suzuki- Bradford

D M Keith · Bradford · posted 7 July 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Customer service specialist (level 3)
Starts
21 September 2026
Closing date
28 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

This is an apprenticeship role.

A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work.

They will handle administrative and customer relations aspects of service department operations.

Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:

  • Interpreting customer concerns and comments and liaising with technicians
  • Booking / scheduling vehicle services
  • Liaising with customers about any additional work required
  • Estimating time and costs associated with repairs
  • Handling customer complaints
  • Responding to customer requests
  • Tracking the vehicle through the workshop

Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs.

The successful candidate will work towards a level 3 customer service specialist qualification on a remote basis over a 15 month period.

Your training

Level 3 Customer Service Specialist Standard - 15-18 months.

Training delivered remotely via online webinars over the duration of the apprenticeship. 

Where it leads

Permanent role upon successful and satisfactory completion of the apprenticeship.

About D M Keith

Our company values, fit, fun, family and fearless is the foundation of the business and we live by them every day. Built on a strong passion for motor vehicles and an even stronger passion for excellent customer service, our aim at D. M. Keith is to be trusted and respected by everyone who encounters us for the lifetime of their motoring needs.

Things to consider

Full time 40.00 hours per week.

Skills they're looking for

Communication skillsIT skillsOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsAttention to detailTeam workingInitiativePatienceLogical

Entry requirements

  • GCSE Maths (grade 4) — essential
  • GCSE English (grade 4) — essential

Where you'll work

  • Hillam Road, Canal Road, Bradford, BD2 1QN

Similar apprenticeships