Startin Honda Worcester Service Advisor Apprenticeship
Startin Group Ltd · Worcester · posted 15 September 2026
Apply on the official government service →No Apprentice League account needed — we never gate applications.
Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service Department so the role will vary.
Some duties on a day-to-day basis may include:
- Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
- Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
- Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Where it leads
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.
About Startin Group Ltd
We offer new and used car sales, servicing, parts and aftersales across the west-midlands. Backed by nine major motor manufacturers, we’re large enough to provide competitive deals yet small enough to ensure friendly, efficient service. We’re committed to excellent customer satisfaction, fair trade-ins, and exceptional service standards, with customer testimonials reflecting our dedication.
Things to consider
The latest information on the Apprentice National Minimum Wage can be found at https://www.gov.uk/become-apprentice/pay-and-conditions
As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills, and experiences regardless of ethnicity, gender, sexual orientation, or any other protected characteristic.
English and maths guidance from the government changed on 11/02/25. This employer wishes to support upskilling in both English and maths by exception and as such the entry grade criteria as advertised still applies.
The closing date for this vacancy is 26/9/2026 and interviews are expected to be held week commencing 28/9/2026 We reserve the right to close the advert early if we receive a sufficient number of applications. We therefore advise candidates to submit their applications as early as possible to avoid disappointment.
Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer. Due to the high number of applications, we cannot provide a timescale on when you are likely to receive a response. As most of our roles are recruited for on an ongoing basis, we will contact you if you are successful at progressing to the next step. It is not possible for us to contact every applicant individually. If you have not heard back on a specific vacancy but find another opportunity that is of interest to you, we welcome an additional application.
Skills they're looking for
Entry requirements
- GCSE English (grade 4-9) — essential
- GCSE Maths (grade 4-9) — essential
Where you'll work
- Startin Honda Worcester, Bromyard Road, Worcester, WR2 5YJ
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