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Support Worker Apprentice

Hyland Support Services LTD · Birmingham · posted 21 October 2026

Wage
£14,560 a year
Hours
35 hours a week
Duration
2 Years 3 Months
Level
Higher (Level 4)
Standard
Children, young people and families practitioner (level 4)
Starts
1 December 2026
Closing date
30 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Responsibilities Include but not limited to:

  • Welfare Promotion and Safeguarding: Dedicate efforts to promote and safeguard the welfare of young people entrusted in our service, ensuring a secure and nurturing environment inclusive to all our young people.
  • Support And Encouragement: Provide consistent support and encouragement to young people, creating a positive atmosphere that promotes their well-being and personal growth.
  • Active Listening Skills: Demonstrate adept active listening skills by engaging with young people in a calm and non-threating manner. Utilise curiosity, through thoughtful questions to enhance comprehension and acknowledge their perspectives effectively.
  • Contribution To Development: Contribute significantly to the positive development of young people by facilitating a healthy and secure lifestyle. Engage them in meaningful activities and serve as a consistent and caring adult role model.
  • Engagement In Healthy Lifestyle Choices: Actively participate in planning and implementing activities that the young people enjoy and contributes to the physical, mental, and emotional well-being of each young person.
  • Consistent Role Modelling - Demonstrate consistency in serving as a positive role model, guiding and inspiring our young people to develop essential life skills and behaviours that contributes to their overall growth and development. Helping them become well equipped for independence.

Due to the age of the young people we support, and the importance of maintaining clear professional boundaries, our organisation has established a minimum age requirement of 22+ for staff working directly with our young people.

Your training

  • Children, Young People & Families Practitioner Level 4
  • Relevant workplace training. 
  • Functional skills math's and English if required. 

Where it leads

To be decided once qualification has been achieved. 

About Hyland Support Services LTD

We are a trusted provider of Supported Accommodation based in South Birmingham. Fully registered with OFSTED, we operate five local homes where our dedicated and compassionate team supports and empowers young people to thrive. We put young people at the HEART of our homes which forms the foundations of our HEART ethos.

Things to consider

Due to the age of the young people we support, and the importance of maintaining clear professional boundaries, our organisation has established a minimum age requirement of 22+ for staff working directly with our young people.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsLogicalTeam workingInitiativeNon judgementalPatience

Entry requirements

  • GCSE English (grade 4 and above) — essential
  • GCSE Math's (grade 4 and above) — essential

Where you'll work

  • 1177 Bristol Road South, Northfield, Birmingham, B31 2SL

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