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Transport Admin Apprentice

Xpo Transport Solutions UK Limited · Ilkeston · posted 23 October 2026

Wage
£26,463.84 a year
Hours
37.5 hours a week
Duration
1 Year 3 Months
Level
Intermediate (Level 2)
Standard
Traffic operator (level 2)
Starts
30 November 2026
Closing date
12 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Accountabilities:

  • Liaising with customers regarding delivery schedules, delivery updates and service enquiries
  • Accurate data entry and maintenance of transport management systems
  • Communicating with hauliers, drivers and third-party delivery networks to coordinate collections and deliveries
  • Monitoring daily transport operations and tracking shipments through to completion
  • Proactively notifying customers of delivery dates, times and any delays
  • Investigating delivery failures, service issues and customer complaints, ensuring corrective actions are taken where required
  • Uploading, retrieving and tracing Proof of Delivery (POD) documentation
  • Preparing and issuing loader packs, manifests and delivery paperwork

Your training

  • Traffic Operator Level 2 Apprenticeship
  • Functional Skills in English and math at level 2 unless exempt through previous qualifications gained

Where it leads

  • An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
  • Potential for full-time employment on successful completion of the apprenticeship
  • Transferable skills that are invaluable in the wider world of work

About Xpo Transport Solutions UK Limited

XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

Things to consider

Essential skills required: Good knowledge of UK Geography. Experience in using computer software systems. Successful tracking record in communication and building relationships with customers. Experience in a challenging Customer Service environment.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsLogicalTeam workingInitiativeGood knowledge of UK Geography

Entry requirements

  • GCSE English (grade A*-C / 4-9) — desired
  • GCSE Maths (grade A* - C / 9 - 4) — desired

Where you'll work

  • Saint Gobain C O XPO Logistics, Cat and Fiddle Lane West Hallam, Ilkeston, DE7 6HD

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