Tailor CV
☰ Menu

← All apprenticeships

Vehicle Damage and Insurance Administration Apprentice

U-Drive Limited · Poole · posted 10 June 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
15 September 2026
Closing date
30 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Our Accident and Risk Management Team are critical to the processing of incidents pertaining to self-drive hire and motor trade fleets.

Core Responsibilities:

  • Creating new claim records, instructing repairs, fielding calls and general administration
  • Investigating incident circumstances and establishing liability
  • Obtaining, reviewing and approving insurance documentation from self-insuring customers
  • Ensuring damages are recharged in accordance with company and industry standards
  • Updating MID records
  • Handling of new customer loss and damage claims
  • Liaising with workshops, external repair partners and outsourced resources to achieve a timely resolution, reduce “Vehicle Off Road” times and to ensure correct and accurate recharging to the customer
  • Maintaining and updating existing claims assigned directly to you.
  • Liaising with customers, suppliers and colleagues in a professional manner
  • Assisting all branches and departments with damage and loss queries or claims
  • Escalate all disputes not resolved to facilitate a timely resolution

Your training

Level 3 Business Administrator Apprenticeship Standard https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0 Fskills Level 2 in English and maths as required BPC Grow for Apprentices programme

Where it leads

Progression to full-time employment.

About U-Drive Limited

Established four decades ago, U-Drive is a family-owned and operated vehicle rental company that provides high-quality cars, LCVs, and specialised vehicles across the UK. Our cohesive team takes pride in delivering superb service to both business customers and private hirers.

Things to consider

You will also have to apply to the Bournemouth and Poole College and attend an academic interview.https://www.thecollege.co.uk/courses/business-administration-apprenticeship-level-3

Skills they're looking for

Administrative skillsAttention to detailCommunication skillsCustomer care skillsInitiativeIT skillsOrganisation skillsProblem solving skillsTeam working

Entry requirements

  • GCSE 4 subjects including English and Maths (grade 4 or above) — essential

Where you'll work

  • 48-56 Old Wareham Road, Poole, Dorset, BH12 4QR

Similar apprenticeships