Tailor CV
☰ Menu

← All apprenticeships

1st Line IT Support Apprentice

Camargue Group Limited · Cheltenham · posted 15 July 2026

Wage
£22,000 a year
Hours
37.5 hours a week
Duration
2 Years
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
7 September 2026
Closing date
4 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Your job duties will include:

  • Respond to first-line IT support requests from colleagues by phone, email, ticketing system or in person
  • Log, update and track IT incidents and service requests, escalating more complex issues where needed
  • Help troubleshoot common hardware, software, printer, laptop, desktop, Microsoft 365 and basic network issues
  • Support the setup of new starters, including user accounts, laptops, software access and basic device configuration
  • Carry out routine IT administration tasks such as password resets, access updates and maintaining IT asset records
  • Assist with creating and updating simple IT guides, FAQs and documentation to help staff resolve common issues

Where it leads

Potential position upon completion of the apprenticeship.

About Camargue Group Limited

Camargue Group is a corporate communications, public affairs, and digital agency specialising in the property, infrastructure, and business services sectors.

 

The agency provides B2B communications, public affairs, community consultation, crisis management, digital engagement, and branding.

In addition to our Cheltenham headquarters, we maintain offices in London, Birmingham, Cardiff, and York.

Skills they're looking for

Communication skillsIT skillsAttention to detailTeam workingInitiative

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • Eagle Tower, Montpellier Drive, Cheltenham, Gloucestershire, GL50 1TA

Similar apprenticeships