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Admin Apprentice

Age UK Hull · Hull · posted 27 August 2026

Wage
£13,416 a year
Hours
32.25 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
6 October 2026
Closing date
5 October 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Provide administrative support for the Home Support Service at Age UK Hull & East Yorkshire
  • Answer telephone calls promptly and professionally
  • Deliver excellent customer service to clients, colleagues, and external partners
  • Use IT systems effectively
  • Manage and respond to emails using Microsoft Outlook
  • Maintain and update spreadsheets with accurate information
  • Draft and format letters ready to send
  • Attend and assist with fundraising events as required
  • Help resolve client queries and issues 

Your training

The Level 3 Apprenticeship in Business Administration includes:

  • Level 3 Apprenticeship in Business Administration
  • Level 2 Functional Skills in Mathematics (if applicable)
  • Level 2 Functional Skills in English (if applicable)

You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the apprenticeship.

Where it leads

This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.

About Age UK Hull

Age UK Hull & East Yorkshire is an independent local charity. They have been working in the local community to help older people for over 70 years. They have many dedicated staff and volunteers helping to deliver services and activities for older people in Hull.

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsTeam workingInitiative

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE maths (grade 4) — essential

Where you'll work

  • Axida House, 350 Preston Road, Hull, HU9 5HH

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