Administration & Customer Service apprentice
Find A Skip LTD · Southend On Sea · posted 7 September 2026
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- Answering our customer service phone and speaking to customers about any queries they may have
- Booking in orders and taking payments through our secure payment portal
- Assisting with our social media and marketing
- Processing invoices payable and receivable
- Answering live chats
- Managing our inboxes and responding to customer enquiries
- Potential to assist with website development and updates
- General office and administrative duties
- General ad hoc duties
Your training
Business Administrator Level 3.
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6-hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.
Where it leads
Depending on the needs of the business at the time, successful applicants may have the opportunity to progress into a full-time Customer Service and Administrative Advisor position with Find A Skip following completion of their apprenticeship.
About Find A Skip LTD
Find A Skip is a waste management and environmental services business, providing reliable, efficient and practical waste solutions to customers across the UK.
We specialise in skip hire, waste collection, recycling and waste management, with a strong focus on delivering excellent customer service and responsible environmental outcomes. Our operations bring together people, vehicles, sites and technology to ensure waste is collected, handled and processed safely and efficiently.
Things to consider
The office forms part of a busy, hands-on working yard with an operational weighbridge, and the role will give you valuable experience of how a busy waste and environmental services business operates. There will be times when you may be required to work with the weighbridge, supporting the day-to-day movement of vehicles and assisting with administrative and customer service duties. The role can be varied, and you will be expected to remain organised and professional while working in a fast-paced environment.
Full training will be provided.
Skills they're looking for
Entry requirements
- GCSE English (grade 5) — essential
- GCSE Maths (grade 5) — essential
Where you'll work
- 9-10 STOCK ROAD, SOUTHEND ON SEA, SS2 5QF
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