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Administration Assistant Apprenticeship

Kings Medical Centre · North Ormesby · posted 20 October 2026

Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Administration assistant (level 2)
Starts
24 November 2026
Closing date
17 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • To provide a high quality receptionist and administrative service for the GP's to ensure efficiency in patient care
  • Deal with telephone and face to face enquiries from staff members, patients, carers, providing information, directing and prioritising queries as appropriate
  • Take responsibility for own development, learning and performance
  • Support other staff members
  • Actively promote the workplace as a learning environment, encouraging everyone to learn from each other
  • Understand own responsibilities and accountability
  • Participate in planning and implement changes within your area
  • To type any referrals as and when required through Choose & Book
  • Referrals for Chiropody, Physiotherapy, CPN etc.
  • Private referrals for GP's
  • Contacting Solicitors and Insurance Companies
  • GP Reports i.e. for Insurance Companies
  • Scanning of all letters and documentation
  • To carry out all training that is required
  • Full knowledge of SystmOne
  • To put all administration onto computer i.e. new registrations, re calling of patients that have chronic disease
  • To cover reception area when anyone is on sick leave or annual leave
  • Create reports for Chronic Disease Registers
  • Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, shredding machine and photocopy machine
  • Establish and maintain effective working relationships with co workers, supervisors and the general public
  • Any other duties within capabilities as delegated by the Practice Manager or GP
  • Confidentiality must be observed at all times

Your training

  • Middlesbrough College
  • Level 2 Administration Assistant
  • Day release- one day per week

Where it leads

  • Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab)
  • Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available

About Kings Medical Centre

We are a GP Training Practice with 2 GP partners based within North Ormesby Health Village. We are part of Greater Middlesbrough Primary Care Network, this allows us to offer a wide range of additional services to our patients. Our reception team are here and on hand to help navigate you to the right service for your needs."

Skills they're looking for

Communication skillsIT skillsOrganisation skillsCustomer care skillsProblem solving skillsInitiativeNon judgemental

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Mathematics (grade 4) — essential

Where you'll work

  • KINGS MEDICAL CENTRE, 3 TRINITY MEWS, NORTH ORMESBY, MIDDLESBROUGH, TS3 6AL

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