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Apprentice Account Handler

Clarke Jefferys Insurance Brokers LTD · Hereford · posted 11 March 2025

Wage
£14,560 a year
Hours
35 hours a week
Duration
1 Year 4 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
14 August 2026
Closing date
13 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Working with Account Executives to service their clients including Renewals, New Business and Mid Term Adjustments.
  • Email and Letter writing.
  • System administration.
  • Face to Face and Telephone work.
  • General Office Administration.
  • Office support tasks including post etc.
  • Full training provided.

Your training

  • Formal training is delivered at HWGTA, located in Hereford (HR4 9SX).
  • You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
  • You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administrator level 3 qualification.
  • There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.

Where it leads

  • For the right person, there is potential to progress to an Account Handler and further with time.

About Clarke Jefferys Insurance Brokers LTD

Clarke Jeffreys Insurance has been trusted to provide insurance solutions for businesses large and small for over 20 years in Herefordshire and beyond. CJ Insurance has never rested on its laurels; the business was founded by Jeff and Denise Clarke in 1993 in the spare bedroom of their home and rapidly grew, leading to Jeff taking their first office space, and quickly taking on 2 members of staff. Jeff’s son James joined the business in 2000 as a Personal Lines Handler. Due to the office location in Hereford, 2005 saw James receiving a significant amount of enquiries from ex-Special forces who were moving into the private security sector and struggling to find anyone who understood the type of specialised insurance that they needed. James and his wife Helen took over ownership of the business in 2013 and continue to run and grow the business. In 2023 CJ relocates to larger offices where they continue to look after existing and new client's insurance needs.

Things to consider

This vacancy could close sooner if a suitable candidate is found.

Skills they're looking for

Communication skillsPositiveEnthusiasticMotivated to learn new thingsHonestReliableForthcomingGreat attention to detailConfident communicatorComputer literate

Entry requirements

  • GCSE or equivalent English and Maths (grade 9-4/A*-C) — essential
  • A Level English or Business Studies (grade C or above) — desired

Where you'll work

  • 25 St Nicholas Street, Hereford, HR4 0BG

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