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Apprentice Business Support Officer

Warwickshire County Council · Leamington Spa · posted 23 July 2026

Wage
£20,947.09 a year
Hours
37 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
31 August 2026
Closing date
6 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

As an Apprentice Business Support Officer, you will play a vital role in supporting the Family Connect team by processing referrals, recording information accurately, and ensuring sensitive safeguarding information is handled efficiently and confidentially.

Key responsibilities include:

  • Process safeguarding referrals from partner agencies, including Police, Health Services, Education, Early Help providers, and other statutory and voluntary organisations.
  • Record referrals and safeguarding information accurately on the appropriate case management systems
  • Ensure information is processed promptly and allocated in accordance with service procedures and statutory timescales
  • Maintain accurate electronic records and update databases in line with service requirements
  • Other ad hoc duties such as processing and sending letters and maintaining shared inboxes
  • Record information accurately, ensuring appropriate action is taken in line with safeguarding procedures
  • Prepare, distribute, and maintain records, reports, correspondence, and documentation
  • Support the organisation and administration of meetings where required
  • Handle highly sensitive, confidential, and often distressing information relating to children, families, abuse, neglect, domestic abuse, exploitation, and other safeguarding concerns

Your training

  • This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship
  • Training will be delivered by Heart of England Training
  • More information about this apprenticeship can be found here:

https://hoet.co.uk/apprenticeships-business-administration/

Where it leads

This is a fixed-term for 18-months; however, this can lead to permanent position depending on course completion and performance.

About Warwickshire County Council

Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.

Things to consider

This position is available at either Kings House in Bedworth or Heathcote House in Warwick, however occasional travel between the two sites may be necessary.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsNumber skillsTeam workingInitiativeNon judgementalPatience

Where you'll work

  • Warwickshire Justice Centre, Newbold Terrace, Leamington Spa, CV32 4EL

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