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Apprentice crew member

Hyndburn Borough Council · Accrington · posted 28 October 2026

Wage
£27,128.40 a year
Hours
37 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Food and beverage team member (level 2)
Starts
30 November 2026
Closing date
12 November 2026
Positions
3

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Serve customers at the bar, including serving drinks, handling cash and card transactions,
    operating the till and reconciling floats.
  • Serve alcohol responsibly and in line with the premises licence and the Licensing Act 2003, including age verification (Challenge 25) and refusing service where appropriate, reporting concerns to the Duty Manager.
  • Support cellar operations including changing barrels and line cleaning under the
    supervision of the Duty Manager.
  • Collect glasses, wash glassware and maintain cleanliness of the bar, seating areas and
    public spaces.
  • Serve food and beverages, ensuring excellent customer care, efficient service and the
    accurate communication of allergen and ingredient information to customers.
  • Assist with event setup and breakdown including furniture, staging, sound equipment,
    decorations and signage.
  • Support front-of-house operations during events including ticketing, meet-and-greet,
    crowd management, stewarding and visitor information.
  • Work with performers, artists, sound engineers and event organisers to ensure smooth,
    safe delivery, and support sound, lighting and technical requirements as needed.
  • Assist in the kitchen with food preparation, plating, garnishing and basic cooking tasks as
    required by the Sous Chef, maintaining food hygiene and allergen-handling standards.
  • Support pot wash and dishwashing operations, and assist with stock rotation, deliveries
    and cleaning of kitchen equipment ensuring kitchen hygiene standards are maintained.
  • Maintain cleanliness and housekeeping across all areas of the market, including toilets,
    public areas, back-of-house, trader stalls and event spaces.
  • Support trader relations by providing information to visitors, assisting traders with
    operational queries and helping to create a positive trading environment.
  • Perform cash handling and basic financial duties (such as till operation) in accordance
    with Council procedures.
  • Support security and safety protocols, including emergency and evacuation procedures,
    and report incidents, accidents, hazards and concerns to the Duty Manager promptly.
  • Undertake general venue duties including cleaning, pot wash, glass collecting and any
    other tasks required to maintain operations.
  • Participate actively in training, apprenticeship programmes (where relevant) and
    continuous professional development to build skills across bar, kitchen, events and general duties.
  • Support and share knowledge with less experienced team members, apprentices and
    work experience placements, encouraging high standards in a supportive, nonsupervisory
    capacity.
  • Work flexibly across all areas of the Market and at Accrington Town Hall as the portfolio expands.
  • Undertake such other duties as may be reasonably required, commensurate with the grade and scope of the post.

Your training

  • Training will predominantly be Work based learning-in the workplace.
  • Some Online learning will also take place.

Where it leads

  • Dependent on successful completion, apprentices may be able to apply for roles across the Council and progress within their departments.

About Hyndburn Borough Council

Hyndburn Borough Council is at the forefront of an incredible transformation. The borough, comprising of Accrington and the surrounding market towns, is currently experiencing unprecedented levels of regeneration that is delivering real and substantial improvements to our quality of life.

As the borough flourishes, so does our dedication to providing local services that make a real difference to the lives of our residents, whom we are proud to serve.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsNumber skillsTeam workingPhysical fitness

Entry requirements

  • GCSE English (grade 4) — desired
  • GCSE Maths (grade 4) — desired
  • Food Hygiene Food Hygiene (grade Level 2) — desired

Where you'll work

  • Scaitcliffe House, Ormerod Street, Accrington, Lancashire, BB5 0PF
  • Town Hall, Blackburn Road, Accrington, BB5 1LA

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