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Apprentice Freight Forwarding Customs Broker

Expeditors International (UK) Limited · Derby · posted 28 July 2026

Wage
£18,000 a year
Hours
38 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
International freight forwarding specialist (level 3)
Starts
24 August 2026
Closing date
14 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Major Duties and Responsibilities of a customs brokerage role:

  • Ensure smooth and timely freight process flow
  • Track and Trace Files and reporting
  • Use both export and import dashboards timely
  • Ensure accurate and timely billing
  • Contribute to maintain good relationships and good customer service, with customers and suppliers
  • Meet compliance at all times to regulations internal and external in accordance with government regulations
  • Understand department process flow, and look for best practices to improve operational efficiency and productivity
  • Timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary
  • Prepare customs entries in Customsware or other customs software
  • Understand the elements of the Import & Export customs SOP
  • Ensure accurate and timely data entry into operating systems
  • Ensure timely customs clearance of shipments
  • Monitor customs clearances and communicate with Customers

Your training

All training delivered during your working hours, via monthly tutor workshops, also BIFA workshops on teams.

Where it leads

Continued professional development, advancement to agent role and beyond.

About Expeditors International (UK) Limited

Expeditors is a Fortune 500 global logistics company offering highly optimised and customised supply chain solutions. We are a service-based company offering a highly flexible approach to supply chain management. At the core of our cultural philosophy is a mission to exceed customers’ expectations through excellence in our service. We offer apprenticeships in International Trade and Logistics. Through this apprenticeship you will gain a rounded understanding of the freight forwarding industry setting you up for a long lasting career.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatiencePhysical fitness

Entry requirements

  • GCSE English (grade A*-C/ 4-9) — desired
  • GCSE Maths (grade A*-C/ 4-9) — desired

Where you'll work

  • Sills Road, Willow Farm Business Park, Castle Donington, Derby, DE74 2US

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