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Apprentice Medical Administrator

Red House Medical Centre · Sunderland · posted 8 September 2026

Wage
£16,354 a year
Hours
37 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Administration assistant (level 2)
Starts
1 October 2026
Closing date
25 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Duties can include, but are not limited to:

  • Greeting, and directing patients.
  • Taking telephone enquiries.
  • Effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.
  • Act as the central point of contact for patients.
  • Distribution of information, messages and enquiries for the clinical team.
  • Patient registration.
  • Processing of information (electronic and hard copy) in a timely manner and in accordance with current policies.

Your training

  • In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Administration qualification which will help start your career and give you an insight into the businesses processes and procedures
  • Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
  • You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours

Where it leads

  • If successful in completing this apprenticeship, there would be progression into business administration as the role develops. 

About Red House Medical Centre

Red House Medical Centre is proud to be one of the longest established practices in the area. It has been in existence for over 100 years, originally in the Roker area of Sunderland. Over the years we have successfully developed our premises at Red House to accommodate the expanding clinics and the recruitment of trained clinical staff.

Skills they're looking for

Communication skillsIT skillsAttention to detailCustomer care skillsAdministrative skillsTeam workingInitiativeNon judgemental

Entry requirements

  • GCSE Maths & English (grade 4/C or above) — essential

Where you'll work

  • 127 RENFREW ROAD, SUNDERLAND, SR5 5PS

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