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Apprentice Receptionist

Chester Surgery · Sunderland · posted 28 September 2026

Wage
£12,480 a year
Hours
30 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
26 October 2026
Closing date
16 October 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Greet and welcome visitors in a professional manner
  • Answer and direct phone calls
  • Signpost patients to correct service
  • Initiating contact with and responding to requests from patients, team members and external organisations
  • Clinically code data on EMIS web clinical system
  • Scan documentation when required
  • Data entry of new and temporary registrations and relevant patient information as required
  • Input data into patients healthcare records as necessary
  • Manage queries as necessary in an efficient manner
  • Maintain a clean, tidy and effective working area
  • Monitor and maintain reception area
  • Support clinical staff with general tasks as requested

Your training

Training will be at the practice.

Where it leads

To be discussed with the applicant.

About Chester Surgery

We are looking for someone to join our small, friendly team at our busy GP practice. We currently have 2 GP's, 1 Practice Nurse and 1 Health Care assistant. We pride ourselves in providing excellent customer service and maintain a welcoming environment for our clients and employees.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsTeam workingInitiativePatience

Entry requirements

  • GCSE English (grade 3-9) — essential
  • GCSE Maths (grade 3-9) — essential

Where you'll work

  • 215 CHESTER ROAD, SUNDERLAND, SR4 7TU

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