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Apprentice Sales Assistant

Higherground Flooring LTD · 1 Knoll Road · posted 12 October 2026

Wage
£17,000 a year
Hours
37.5 hours a week
Duration
1 Year 3 Months
Level
Advanced (Level 3)
Standard
Customer service specialist (level 3)
Starts
16 November 2026
Closing date
13 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

The successful candidate will be provided with full training across an extensive product offering. No previous experience is required.

Main tasks will include:

  • Liaising with clients, including interior designers, architects, and the public
  • Be tasked with their own projects. From initial client consultation, through planning to final delivery, ensuring highest standards are always maintained
  • Maintain client relationships and manage client expectations
  • Resolve and take ownerships to customer queries

Your training

  • In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
  • Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
  • You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours

Where it leads

  • To grow with the company and possibly manage your own store
  • Rapid income increases for the correct candidate

About Higherground Flooring LTD

Higherground are a high-end flooring retailer with a strong online presence. Trading for 30 years from one store in Camberley there are plans to expand to other sites across the Southeast.

Skills they're looking for

Communication skillsIT skillsAttention to detailCustomer care skillsProblem solving skillsAdministrative skillsLogicalTeam workingInitiative

Entry requirements

  • GCSE Maths & English (grade 4/C or above) — essential

Where you'll work

  • UNIT 1-3, THE GRANARY, 1 KNOLL ROAD, CAMBERLEY, GU15 3SY

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