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BCA Parts Advisor Apprenticeship

Bca Automotive LTD · 3 Princewood Road · posted 20 August 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 3 Months
Level
Advanced (Level 3)
Standard
Customer service specialist (level 3)
Starts
21 September 2026
Closing date
14 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

As an apprentice Parts Advisor, you will play an integral part within a fast-paced working environment, working with Workshop colleagues and external customers.

Roles and Responsibilities include, but are not limited to:

  • Handling, storing, and receiving stock
  • Identifying, sourcing, and ordering parts - Checking incoming stock against delivery notes and storing stock in the correct locations
  • Being the first point of contact both face to face and over the telephone and delivering excellent customer service - Their customers expect a high level of service and parts expertise, and they don’t like to disappoint!
  • Supporting customers and workshop staff with any queries
  • Processing cash and card payments for customer parts
  • Ensuring quality is maintained throughout all stages to exceeding customers’ expectations
  • Building positive relationships with customers

Your training

  • The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers
  • The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply
  • Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level

Where it leads

  • BCA provide all their apprentices with the skills needed to become fully qualified and competent individuals with a secure vocation
  • A BCA trained apprentice will become a top class asset to their business for years to come

About Bca Automotive LTD

BCA have been bringing together buyers and sellers for nearly 70 years Starting in 1946 as Southern Counties Car Auctions they were one of the first companies to let people across the UK buy and sell a wide range of cars at auction from budget run arounds to imports.

Things to consider

Good Luck!

Please submit your application along with your CV as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of applications.

Skills they're looking for

Administrative skillsCommunication skillsExcellent telephone manner

Entry requirements

  • GCSE English (grade 4/C) — desired
  • GCSE Maths (grade 4/C) — desired

Where you'll work

  • 3 Princewood Road, NN17 4AP

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