Tailor CV
☰ Menu

← All apprenticeships

Business Admin Apprentice E-Rostering

Worcestershire Acute Hospitals NHS Trust · Kidderminster · posted 7 September 2026

Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year 4 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
10 October 2026
Closing date
20 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Inputting information into HealthRoster and ESR as required ensuing high degrees of accuracy.
  • To work closely with the E-Roster team, helping staff with general E-Roster queries.
  • To answer the telephone and deal with queries/requests, taking detailed messages for team members.
  • To monitor the group email addresses and issue/reset passwords for Employee Online access, and to update user accounts as required.
  • To work with the E-Rostering team to assist with data cleanse issues on Health Roster or related system.
  • To work with the wider Workforce Team on ESR or related systems.
  • To input data in the appropriate database, producing reports and spreadsheets.
  • To support with the administration of E-Roster training and subsequent records.
  • To assist in arranging meetings and training sessions, including associated arrangements and booking rooms.
  • To undertaken photocopying and scanning for team members.
  • To assist in the maintenance of departmental records including archiving and scanning.
  • To provide administration and clerical support to the E-Rostering and Workforce Information teams, in the delivery of HR functions and services.
  • To provide administrative cover to other departments managed by the Head of Workforce systems when necessary, e.g. Workforce Payroll or Workforce Systems teams.

Your training

Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration level 3 qualification.

There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.

Where it leads

Potential for a full time position upon successfull completion of the apprenticeship.

About Worcestershire Acute Hospitals NHS Trust

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this. Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them. We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Our objectives are simple: Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best people Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system. We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Things to consider

A Disclosures and Barring Service check will be carried out where the position is eligible for a Disclosures and Barring Service Check in accordance with the 2012 Protection of Freedom Act and the guidance issued by the DBS.

Skills they're looking for

Communication skillsIT skillsAttention to detailTeam workingAbility to work methodicallyAbility to work accuratelyAble to prioritise workAwareness of confidentialityAdaptableConfident on the telephoneAble to interpret information

Entry requirements

  • GCSE English (grade 4-9) — essential
  • GCSE Maths (grade 4-9) — essential

Where you'll work

  • Bewdley Road, Kidderminster, DY11 6RJ

Similar apprenticeships