Tailor CV
☰ Menu

← All apprenticeships

Business Admin Apprentice in IT Support

Chase Tech LTD · Rugeley · posted 17 July 2026

Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
1 September 2026
Closing date
3 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

You will provide:

  • Helpdesk support via email and telephone
  • Assisting customers with IT-related enquiries and helping to resolve technical issues. Following issue resolution
  • Accurately maintain customer records
  • Update service tickets, document solutions and ensure systems are kept up to date.

Alongside technical support, you will assist with a range of business administration activities including:

  • Customer communications
  • Scheduling visits and installations
  • Preparing documentation
  • Maintaining records
  • Processing business information
  • Supporting general office operations.
  • Help prepare and configure new computer equipment for deployment
  • Assist with hardware repairs where required
  • Support on-site installations at customer locations.

 

Where it leads

Potential progression into a Team Leader role, holding more responsibilities and gaining further experience.  We will support and develop the right candidate, with the aim of providing a long term role within the business.

About Chase Tech LTD

Growing IT Support and Solutions business, catering specifically to the SME market.

We assist with improving Cybersecurity stature, improving Network infrastructure, and supporting users with IT issues.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingInitiativePatience

Entry requirements

  • GCSE Maths & English (grade 4-9 (A*- C)) — essential
  • IT qualifications IT (grade pass) — desired

Where you'll work

  • 46 Hood Lane, Armitage, Rugeley, WS15 4AG

Similar apprenticeships