Operations & Business Support Apprentice
Vision Football Factory CIC · Ninian Way · posted 15 July 2026
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Operations & Business Support Apprentice: As an Operations Lead Apprentice at Vision Football Factory, you will support the day-to-day running of our busy football venue while developing the skills needed to progress into a supervisor or operational lead role. No two days are the same, and you will gain experience across bookings, customer service, events, parties, coaching programmes, community projects and general venue operations.
Typical duties will include:
- Supporting the daily running of the venue, including opening, closing, customer welcome, bookings and general enquiries.
- Helping manage pitch bookings, parties, coaching sessions, events and community projects.
- Supporting the team with admin tasks, registers, attendance records, customer communication and basic reporting.
- Assisting with staff coordination during sessions, parties and busy periods.
- Helping maintain high standards across the venue, including customer service, safety, presentation and organisation. Learning how to deal with customer feedback, solve problems and support the smooth running of the business
- Working alongside managers to understand leadership, planning, team communication and operational decision-making.
- Supporting the development of new systems, processes and ideas to improve how the venue operates.
This role is ideal for someone who is organised, confident with people, willing to learn and interested in progressing into a future leadership role within a growing sports and community organisation.
Your training
All training will take place in the workplace.
Where it leads
Full time/part time employment with opportunities to progress within the company.
About Vision Football Factory CIC
Vision Football Factory is a not-for-profit community football venue offering high-quality indoor pitch hire, a fully licensed bar and kitchen, football parties, coaching sessions and events. Alongside our commercial venue services, we deliver a range of community projects supporting children, young people and families through sport, mentoring, youth provision, inclusive sessions and positive activities that create opportunities, build confidence and strengthen the local community.
Skills they're looking for
Entry requirements
- GCSE English and Maths (grade GCSE Grades 9 - 4 or A* - C) — essential
Where you'll work
- UNIT 1, NINIAN POINT, NINIAN WAY, TAME VALLEY INDUSTRIAL ESTATE, B77 5DE
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