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Business Admin Apprentice

Tyneside Mind · Carliol Square · posted 16 July 2026

Wage
£24,454.04 a year
Hours
35 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
10 August 2026
Closing date
6 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Respond to telephone and email enquiries in a professional, calm and supportive manner, seeking guidance where appropriate
  • Maintain accurate and up-to-date records on the CRM system, ensuring information is entered clearly, securely and in line with organisational procedures
  • Support the booking and coordination of counselling appointments, including arranging telephone assessment appointments and interpreters where required
  • Assist with general administrative tasks, including preparing documents, updating spreadsheets, filing information and supporting day-to-day office processes
  • Support invoicing and finance-related administration by gathering, checking and processing information accurately, under supervision
  • Communicate with internal teams and external services to support clients and help ensure services run smoothly and efficiently
  • Work flexibly with the Administration team and undertake other appropriate duties as requested by the management team, in line with the apprentice role

Your training

  • This is a fully work-based programme
  • You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
  • You will be studying the Level 3 Business Administrator Apprenticeship Standard

Where it leads

  • Potential full time role for the right person upon completion of apprenticeship

About Tyneside Mind

Our vision is for everyone with a mental health issue to be in control of their own lives and get the support they need from people they trust. Our Mission Working together to make people and our communities stronger and healthier through services, support, education and training for mental health and wellbeing. Our Values Collaborate and work together​.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsAnalytical skillsTeam working

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • 3RD FLOOR, TRU KNIT HOUSE 9-11, CARLIOL SQUARE, NEWCASTLE UPON TYNE, NE1 6UF

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