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Business Administration Apprentice

University of Cambridge · Madingley Road · posted 25 August 2026

Wage
£20,058 a year
Hours
36.5 hours a week
Duration
2 Years
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
19 October 2026
Closing date
20 September 2026
Positions
2

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Key Responsibilities

You will contribute to the delivery of a high-quality Business Support service by:

  • Providing flexible administrative and operational support across the Research Office in line with service priorities and business needs
  • Supporting activities, projects and teams that do not have dedicated Business Support resource or require additional support
  • Providing cross-cover for colleagues during periods of leave, absence and peak demand
  • Coordinating meetings, workshops and events, including arranging logistics, preparing papers, maintaining action logs and following up actions
  • Acting as a first point of contact for enquiries, managing shared mailboxes, triaging and responding to routine requests, drafting responses where appropriate, escalating more complex enquiries and ensuring requests are directed to the appropriate individual or team
  • Assisting with the coordination and administration of projects, working groups and service improvement initiatives
  • Preparing and maintaining documentation, guidance, templates and records to support consistent ways of working
  • Supporting the management and development of SharePoint sites, Teams spaces and other collaborative tools
  • Contributing to the continuous improvement of processes, systems and service delivery across the Business Support Function
  • Building knowledge of Research Office activities and maintaining awareness of priorities across multiple teams to support effective cross-cover and service resilience
  • Undertaking other administrative and operational duties as required to support the delivery of Research Office priorities

Where it leads

  • The role will provide a sound training pathway to professional services roles across the University

About University of Cambridge

The University of Cambridge is one of the world’s leading research-intensive academic institutions. The Cambridge Research Office (CRO) provides strategic leadership and operational support for the full range of research services that underpin the University’s globally recognised research excellence.

Things to consider

  • On site working will be required, approx 3 days per week

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsTeam working

Entry requirements

  • GCSE English (grade Grade 4/C and above) — essential
  • GCSE Maths (grade Grade 4/C and above) — essential

Where you'll work

  • Greenwich House, Madingley Rise, Madingley Road, Cambridge, CB3 0TX

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