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Business Administration apprenticeship - Southampton

Memoryjane Healthcare Limited · Southampton · posted 22 October 2026

Wage
£23,000 a year
Hours
37.5 hours a week
Duration
1 Year
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
30 November 2026
Closing date
22 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Key Responsibilities

  • Answer incoming calls from clients, families, healthcare partners, and staff in a professional and empathetic manner.
  • Act as the main point of contact for hospitals, GPs, and local authority representatives.
  • Manage email correspondence and respond promptly to queries.
  • Schedule client care appointments and visits for the domiciliary care team.
  • Coordinate appointment changes, cancellations, and urgent requests.
  • Ensure staff rotas are kept up to date and communicate changes effectively.
  • Maintain client records in line with GDPR and CQC requirements.
  • Prepare, update, and file care documentation, assessments, and contracts.
  • Support the recruitment and onboarding process with document collation and interview scheduling.
  • Order and manage office supplies and ensure the workplace is organised.
  • Assist with CQC compliance processes by ensuring records are accurate and up-to-date.
  • Support with preparing reports, audits, and data summaries for management.
  • Maintain logs of incidents, complaints, and compliments for monitoring purposes.

Where it leads

There is a possibility of being offered a full time role after successful completion of the apprenticeship.

About Memoryjane Healthcare Limited

MemoryJane Healthcare aims to provide varying and specialist health and social care services in Hampshire. We have passionate, competent, caring, and trained healthcare professionals. Our healthcare is CQC compliant and strives to deliver better and improved care quality to those we serve.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skills

Entry requirements

  • GCSE English (grade Pass) — essential
  • GCSE Maths (grade Pass) — essential
  • A Level Business (grade Pass) — desired
  • A Level Health and Social Care (grade Pass) — desired

Where you'll work

  • 22 Millbrook Road East, Southampton, SO15 1HY

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