Business administrator Apprentice
Education & IT Limited · Birmingham · posted 25 August 2026
Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year 3 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
28 September 2026
Closing date
25 September 2026
Positions
1
Apply on the official government service →No Apprentice League account needed — we never gate applications.
Duties to include:
- Carry out general administrative duties to support the day-to-day running of the business.
- Answer and direct inbound telephone calls and respond to routine enquiries.
- Prepare, update and maintain accurate records, spreadsheets and databases using Microsoft Word and Excel.
- Take accurate minutes during meetings and record key actions and information.
- Enter and update customer and business information, ensuring records are accurate and up to date.
- Maintain records of calls, enquiries, customer information and other business activity.
- Assist with preparing documents, reports, correspondence and other administrative paperwork.
- Support the organisation and administration of meetings, events and trade shows.
- Assist with arranging appointments, maintaining diaries and coordinating activities where required.
- Prioritise tasks and manage multiple requests while maintaining accuracy and professionalism.
- Identify errors or missing information and take appropriate action to correct them.
- Use initiative to resolve routine administrative issues and escalate matters when necessary.
- Support the administration of marketing activities, including maintaining records and updating information.
- Use Microsoft Word and Excel confidently to complete administrative tasks.
- Work effectively as part of a team while managing individual responsibilities.
- Maintain confidentiality and handle company and customer information appropriately.
Your training
- Business Administrator Level 3 Apprenticeship Standard
- Level 2 English and maths Functional Skills (if applicable)
- Training will take place at Protocol B3 2NH 1 day per month
- Training on-site at the employer
Where it leads
- Progression route to a team leader
About Education & IT Limited
Here at EDIT Ltd (registered as Education & IT Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more.
Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance and resource booking, allowing the end-user to assign hot desks, parking spaces, keys, etc. We see ourselves as solutions providers to problems using technology. We aim to make the lives of clients easier and more efficient to allow them to focus on the things that are important to them.
Our ambition is to grow the company with our existing products, the development of new products, and to chase tenders that solve unique problems.
Skills they're looking for
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsLogicalInitiativePatienceActive listenerGood inter-personal skillsSel-direct learningProblem solvingMaintain focusSales skillsMarketing inc social media
Entry requirements
- GCSE English and Maths (grade 4-9) — essential
Where you'll work
- 12, The Wharf, 16 Bridge Street, Birmingham, B1 2JS
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