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Business Administrator Apprentice

Monarch Medical Centre · Manchester · posted 6 October 2026

Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year 4 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
7 December 2026
Closing date
27 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Main Responsibilities:

  • Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
  • Register new patients, temporary residents and any requiring immediate and necessary treatment, carefully checking all details for accuracy and enter on computer registration link
  • Taking messages and passing on information
  • Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
  • Ensure that system is operational at the beginning of each day and switched over to night service and that the answer phone operational at the end of each day.
  • Processing and distributing incoming and outgoing mail
  • Filing and retrieving paperwork
  • Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
  • Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
  • Ordering and monitoring of stationery and other supplies
  • Keeping the reception area, notice boards, leaflet etc. tidy and presentable
  • Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record.
  • Arrange transport to hospital appointments for housebound patients

 

Company Benefits:

  • NHS Pension
  • Access to NHS discounts
  • Free on-site parking

Your training

Business Administrator Level 3 Apprenticeship Standard

Where it leads

Once you have completed the apprenticeship, there are a number of roles which you can progress into with time, these include: Team Leader / Administrator / secretarial roles

About Monarch Medical Centre

Monarch Medical Centre is made up of a small but mighty team. This is a friendly practice where everyone is open to working together as well being forward-thinking, always welcoming new ideas.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsTeam working

Entry requirements

  • GCSE 5 x including English and maths (grade 9-4/A*-C or above) — essential

Where you'll work

  • 65 CROSS LANE, RADCLIFFE, MANCHESTER, M26 2QZ

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