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Business Administrator Apprentice

Ness M Care Services LTD · Radlett · posted 6 July 2026

Wage
£16,640 to £26,436.80 a year
Hours
40 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
1 August 2026
Closing date
31 July 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Office Administration and Communication:

  • Serve as the first point of contact for telephone, email, and in-person enquiries, maintaining a professional and welcoming manner
  • Manage correspondence and ensure timely communication with relevant colleagues and external stakeholders
  • Maintain accurate and confidential client and staff records using digital systems, including Care Planner
  • Support office organisation, including filing, supplies management, and general administrative duties
  • Record, track, and escalate any complaints or incidents in accordance with company policy

Business Coordination and Support:

  • Assist with the preparation of documents, reports, and meeting materials
  • Support rota management, staff scheduling, and timesheet collation
  • Help coordinate internal meetings, training sessions, and staff communications
  • Liaise with suppliers and service partners to support operational requirements
  • Assist in monitoring key performance and compliance indicators to support service efficiency

Data Management and Continuous Improvement:

  • Maintain and update administrative databases and spreadsheets to ensure accurate reporting
  • Support internal audits and compliance reviews
  • Contribute ideas to improve administrative systems, documentation, and communication processes

Policies, Compliance, and Quality Assurance:

  • Adhere to company policies, procedures, and the Quality Compliance System (QCS)
  • Ensure compliance with Care Quality Commission (CQC) standards and relevant legislation
  • Contribute to a safe, professional, and compliant working environment

Learning and Development:

  • Dedicate 20% of contracted hours to off-the-job training through the apprenticeship provider
  • Maintain an up-to-date portfolio of work and achievements as part of the apprenticeship programme
  • Actively engage in continuous learning and development to build competence across all areas of business administration

Your training

  • An apprenticeship includes regular training with a college or other training organisation
  • At least 20% of your working hours will be spent training or studying

Where it leads

  • Upon completing the apprenticeship, there may be opportunities to progress into a permanent role, depending on business needs and individual performance

About Ness M Care Services LTD

Ness M Care is a progressive and expanding provider within the health and social care sector, delivering nurse-led, high-quality home care services across Norfolk, Cambridgeshire, and Hertfordshire. We are committed to providing compassionate, professional, and person-centred care to individuals and families within their own homes.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativePatience

Entry requirements

  • GCSE English (grade Level 4-9) — essential
  • GCSE Maths (grade Level 4-9) — essential

Where you'll work

  • 2 Yard Studios, Slade Court, Watling Street, Radlett, WD7 7BT

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