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Commercial Operations Apprentice

Focus On Business LTD · Bedford · posted 17 July 2026

Wage
Competitive
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
7 September 2026
Closing date
23 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Admin

  • Maintaining accurate records and databases
  • Managing documents, reports and correspondence
  • Scheduling meetings and preparing agendas
  • Supporting internal business processes
  • Producing management information and reports
  • Assisting with project administration
  • Sales support
  • Updating and maintaining CRM records
  • Researching prospective customers and organisations
  • Supporting lead generation activities
  • Helping prepare proposals and presentations
  • Coordinating follow-up communications
  • Supporting customer demonstrations and events

Marketing

  • Creating and scheduling social media content
  • Assisting with email marketing campaigns
  • Updating website content
  • Supporting webinar and event activities
  • Monitoring campaign performance
  • Creating marketing materials and presentations

Customer Success

  • Supporting customer onboarding activities
  • Responding to customer enquiries
  • Coordinating meetings and reviews
  • Helping maintain strong customer relationships
  • Supporting customer communications and newsletters

What we are looking for

Essential

  • Excellent communication skills
  • Good written and spoken English
  • Organised and reliable
  • Positive attitude and willingness to learn
  • Good attention to detail
  • Comfortable using technology and digital tools
  • Ability to work independently and as part of a team

Desirable

  • Experience using Microsoft 365
  • Interest in business, marketing or sales
  • Experience of social media platforms
  • Basic understanding of customer service
  • No previous business experience is required as full training will be provided

Where it leads

Successful apprentices may progress into roles such as:

  • Commercial Executive
  • Business Development Executive
  • Customer Success Executive
  • Marketing Executive
  • Account Manager

About Focus On Business LTD

We provide the expertise, software and services required to underpin the complete student and apprentice lifecycle from client prospecting to vacancy posting, to applicant tracking and success.
We work with organisations across the public, private and vocational training sectors to deliver the relationship management, recruitment, marketing, sales and customer service solutions they need to drive their continual growth.

Our CRM, sales, marketing, customer service and recruitment solutions allow organisations to store all of their contact and prospect data, close more deals, streamline their processes and create a branded recruitment experience that seamlessly integrates with all the major jobs boards.

We are a leading CRM consultancy and system developer. Established in 1990, we have more than 30 years’ experience as CRM specialists and 20 years as a Microsoft Dynamics partner.

We specialise in delivering Tailored CRM solutions, with a strong track record in working with Further Education organisations and private Training Providers.

Things to consider

A good command of spoken and written English.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativePatience

Where you'll work

  • Bedford I Lab, Stannard Way, Priory Business Park, Bedford, MK44 3RZ
  • Eden House, The Industrial Estate, Enterprise Way, Edenbridge, TN8 6HF

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