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Customer Service/Admin Apprentice

Healing Surgery · Grimsby · posted 12 August 2026

Wage
£12,480 a year
Hours
30 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
7 October 2026
Closing date
26 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Answering calls; communicating with patients/other visitors in person
  • Assisting with appointments
  • Assisting with day-to-day enquires
  • Liaising with staff members

Your training

Level 2 Customer Service Practitioner Apprenticeship Standard:

  • Functional skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • One-to-one tutor assessor support in the workplace
  • Attending weekly classes covering health and safety and equality and diversity and working towards completing the EPA

Where it leads

  • The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship

About Healing Surgery

The practice aims to provide and maintain comprehensive and personalised patient care and service that is evidenced based, taking into consideration the available NHS resources. We aim to continue to improve the personal development of all staff to achieve our mission.

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skills

Entry requirements

  • GCSE GCSE English and Maths (grade 4) — desired

Where you'll work

  • WISTERIA DRIVE, HEALING, GRIMSBY, DN41 7JB

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