Tailor CV
☰ Menu

← All apprenticeships

Customer Service & Sales Practitioner Apprentice

Mutiny Brands and Services LTD · 44 High Street, Sutton Coldfield · posted 25 August 2026

Wage
£12,480 a year
Hours
30 hours a week
Duration
1 Year 2 Months
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
21 September 2026
Closing date
20 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Answer telephone calls, helping where possible and transfer calls internally
  • Create and update records, keeping the digital filing in order and ensuring that compliance expectations are met on all documentation
  • Assist with customer enquiries
  • To build and continuously grow and develop the marketing of the business via Social Media pages to positively impact sales
  • Accurately determining the date customer orders will be required and placing orders with suppliers so that a complete and on time delivery is maintained
  • Use of the email and telephone system, to speak to customers and other members of staff 
  • Liaising with customers, staff and suppliers and ensuring that the order/supply process runs smoothly
  • Selling products to customers profitably by determining their needs and requirements either from the items displayed or by promoting goods from brochures or the internet
  • Accurately processing customer orders
  • Answering the telephone where necessary and dealing with customer/supplier enquiries in a professional manner
  • Managing customer relations and driving new business through both warm and cold sales calls

Your training

Level 2 Customer Service Practitioner apprenticeship standard:

  • English and maths Functional Skills training if necessary
  • Dedicated Juniper skills coach for on-the-job training 

Where it leads

  • Full-time employment or progression to a Level 3 Customer Service apprenticeship

About Mutiny Brands and Services LTD

Jasper’s is a network of kitchens which provides catering for businesses all over the UK. The role will be base at our HQ office working closely with the directors learning about the business.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsNumber skillsAnalytical skillsTeam workingCreativeInitiativeConfident Telephone manner

Entry requirements

  • GCSE English & maths (grade 4 - 9) — desired

Where you'll work

  • 44 High Street, Sutton Coldfield, B72 1UJ

Similar apprenticeships