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Customer Service Apprentice

Dachser LTD · Northampton · posted 10 August 2026

Wage
£22,568 a year
Hours
40 hours a week
Duration
1 Year 3 Months
Level
Advanced (Level 3)
Standard
Customer service specialist (level 3)
Starts
9 November 2026
Closing date
31 October 2026
Positions
2

Apply on the official government service →No Apprentice League account needed — we never gate applications.

You will be responsible for administering associated paperwork, which documents the nature of the goods being exported or imported and that they are legal and legitimate.

  • To work with the customer to provide the best service available within the time constraints provided
  • To create a relationship with customers and suppliers and be able to inform customers of any deviations to the plan
  • Liaise by telephone/email/with partners/customers and other departments and
  • General administration duties including order entry and customs administration
  • Support the business with any additional tasks as required
  • Maintain a team-oriented atmosphere

Your training

Customer Service Specialist Level 3.

Where it leads

Subject Matter Experts/Leaders/Managers/Business Improvement/Trainers/Global Job Opportunities.

About Dachser LTD

We’re a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world's most intelligent logistics network capabilities that keep the global economy running – today and tomorrow. DACHSER is a diverse, innovative and energetic workplace where everyone's ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you are looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsAdministrative skillsInitiativeMethodicalExcellent phone mannerApproachablePositive attitudeWillingness to learnDesire to achieve

Where you'll work

  • Northampton Logistics Centre Thomas Dachser Way, Brackmills, Northampton, NN4 7HT

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