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Customer Service Apprenticeship

T&G Woodware · Lincolnshire · posted 25 September 2026

Wage
£21,000 a year
Hours
37 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Customer service specialist (level 3)
Starts
8 October 2026
Closing date
2 October 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Duties will include, but are not limited to:

  • Supporting customer orders
  • Handling customer queries by phone, email, and other communication channels
  • Liaising with other teams to support order processing
  • Contacting existing and prospective customers

Your training

  • The Apprentice will work towards their Apprenticeship Standard in Level 3 Customer Service
  • The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course
  • This is a day-a-month release programme, which means you will attend Lincoln College one day a month in the term time only. This will fall within your contracted working hours

Where it leads

Continue in a customer service or sales administration role and, with support from progression planning, work towards progressing into a more senior position.

About T&G Woodware

T&G Woodware is a trusted British company renowned for designing and crafting high-quality, sustainable kitchenware and home accessories since 1975.

Things to consider

Located on the A17, applicants will need to have their own transport or be able to drive to the workplace.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsLogicalTeam working

Entry requirements

  • GCSE English and Maths (grade A*/9 – C/4) — essential

Where you'll work

  • Hurlingham Business Park Fulbeck Heath, Grantham, Lincolnshire, NG32 3HL

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