Customer Service Apprenticeship - Westminster
Seewoo Chinatown Ltd (HQ) · London · posted 7 September 2026
Apply on the official government service →No Apprentice League account needed — we never gate applications.
This is an exciting opportunity to gain valuable hands-on experience in a busy retail environment while working towards a Level 2 Customer Service Practitioner Apprenticeship with Babington.
You will work alongside an experienced team, developing your customer service, communication, retail and organisational skills. You will gain practical experience supporting customers, operating tills, replenishing stock and helping to maintain a welcoming and well-presented store.
As a Customer Service Apprentice, your responsibilities will include:
- Welcoming customers and providing friendly, helpful and professional service.
- Responding to customer questions and helping customers find products around the store.
- Developing your knowledge of the products available and providing appropriate guidance to customers.
- Operating tills and processing customer purchases accurately using cash and card payment systems.
- Supporting customers with queries and complaints, escalating more complex issues to your supervisor or manager.
- Replenishing stock and ensuring shelves are well presented and appropriately labelled.
- Checking product dates and supporting good stock rotation.
- Assisting with stock counts and maintaining accurate stock levels.
- Helping to keep the shop floor, tills and customer areas clean, tidy and welcoming.
- Following company procedures relating to Health & Safety and Food Hygiene.
- Working positively with colleagues to provide a high standard of customer service.
- Taking part in training, coaching and development activities throughout the apprenticeship.
- Completing your required off-the-job training and apprenticeship work during paid working hours.
Your training
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Practitioner apprenticeship L2 Apprenticeship.
Where it leads
There is a possibility of being offered a full-time role after successful completion of the apprenticeship.
About Seewoo Chinatown Ltd (HQ)
Things to consider
The closing date guidance, if a successful candidate is found before the advertised dates, the advert will close early.
Skills they're looking for
Where you'll work
- 18 Lisle Street, London, London, London, WC2H 7BE
Similar apprenticeships
- Business Administration Apprenticeship - OldhamVisiting Angels · Oldham
- Accounts Assistant Apprenticeship - DoncasterJBD Accountants · Yorkshire Way
- HR Data & Systems ApprenticeHayley Group Limited · West Midlands
- Marketing and Ecommerce ApprenticeshipRam Peripherals LTD · London