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Customer Service Assistant Apprentice Stone Cross Pharmacy

Stonecross Pharmacy · West Bromwich · posted 21 July 2026

Wage
£14,560 a year
Hours
35 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
17 August 2026
Closing date
14 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Front of house, working on the counter
  • Interacting with patients/customers
  • Issue prescriptions
  • Dealing with queries/complaints
  • Contacting doctors
  • Calls, emails
  • Till work
  • Stock check

Your training

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • Functional Skills maths/English if required
  • No day release - apprenticeship completed within the working environment 

Where it leads

  • Possibility for the right candidate to grow and further develop within the business

About Stonecross Pharmacy

Stone Cross Pharmacy is a well established pharmacy located in West Bromwich providing a full range of NHS and Private pharmacy services to the local community.

Things to consider

  • Must be flexible to work on a rota available for both shift patterns

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsTeam workingCreativeInitiativeNon judgementalPatience

Entry requirements

  • GCSE English (grade 4) — desired
  • GCSE Maths (grade 4) — desired

Where you'll work

  • 150- 152 Walsall Road, West Bromwich, B71 3HP

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