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Food and Beverage Apprenticeship

Phoenix Leisure LTD · Felixstowe · posted 10 June 2026

Wage
£12,480 a year
Hours
30 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Food and beverage team member (level 2)
Starts
17 August 2026
Closing date
31 July 2026
Positions
2

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Key responsibilities will include working towards the following:

  • Welcome customers and provide excellent customer service
  • Take food and drink orders accurately and efficiently
  • Serve food and beverages to guests in a professional manner
  • Prepare and present food and drinks to company standards
  • Operate tills and process customer payments
  • Maintain cleanliness and hygiene standards throughout the venue
  • Assist with stock rotation, replenishment and storage
  • Follow all food safety, health and safety, and licensing regulations
  • Deal sensitively and politely with any complaints or issues
  • Support colleagues to ensure smooth day to day operations
  • Assist with promotions and social media
  • Participate fully in apprenticeship training and complete any required coursework

Your training

  • Food and Beverage Team Member Standard
  • English and Maths (if required) Level 2

Where it leads

It is possible that there may be future potential to move forward to supervisor or management positions for those showing aptitude or desire for further training.

About Phoenix Leisure LTD

Phoenix Leisure Ltd has three component parts including The Forum, a family amusement centre, Saltwater, a fish and chip takeaway and restaurant serving traditional seaside food and Sweetwater, a specialist coffee shop and ice cream parlour also serving light lunches and snacks.

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsNumber skillsTeam workingInitiativePatiencePhysical fitnessPositive attitudeWillingness to learnFriendlyReliablePunctual

Entry requirements

  • GCSE English or Equivalent (grade 9-1/ A-E) — desired
  • GCSE Maths or Equivalent (grade 9-1/ A-E) — desired

Where you'll work

  • Sweetwater, Sea Road, Felixstowe, IP11 2QN

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