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Hospitality Accommodation Team Member Apprentice

Cedar Hollow Oxford · Shotover Hill · posted 25 September 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Hospitality accommodation team member (level 2)
Starts
1 March 2027
Closing date
31 December 2026
Positions
3

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Prepare guest accommodation to high standards prior to arrival
  • Welcome guests, answer enquiries, and offer local recommendations
  • Prepare and serve breakfasts, guest treats, and beverages
  • Assist in hosting unique guest experiences such as honey tastings, the Bee Museum, and the Illusion Trail
  • Carry out routine safety, hygiene, and facilities checks across the property
  • Monitor inventory supplies and maintain clean, organized operational areas

Your training

Training will take place on-site at Cedar Hollow under the guidance of our experienced team, alongside regular 1-to-1 coaching sessions with a dedicated HIT Training assessor. Learning is delivered through practical, hands-on workplace tasks and flexible online study modules, with dedicated off-the-job training time allocated within your normal working hours.

Where it leads

Completing this Level 2 apprenticeship provides broad experience across accommodation, guest services, food and beverage, and experience hosting.

As skills, confidence, and operational judgment grow, progression routes include taking on greater responsibility in guest enquiries, room inspections, routine checks, and experience delivery.

For further career development, progression opportunities include moving onto a Level 3 Hospitality Supervisor apprenticeship standard or pursuing specialized operational training. Within Cedar Hollow, progression means taking on increased operational responsibility while remaining actively involved in guest care and property operations.

About Cedar Hollow Oxford

Cedar Hollow Oxford is an independent woodland retreat set within 12 acres of private woodland on the edge of Oxford, beside the C. S. Lewis Nature Reserve and Shotover Country Park.

We create imaginative, design-led stays that combine nature, storytelling and a little magic. Our accommodation includes a woodland treehouse, characterful hideaways and immersive experiences inspired by Oxford’s literary and creative heritage.

At the heart of Cedar Hollow is a belief that hospitality should feel personal, memorable and rooted in its surroundings. We care deeply about conservation, sustainability and supporting artists, makers and craftspeople, while giving guests the opportunity to slow down, reconnect with nature and experience something they would not find in a conventional hotel.

What makes us different is the combination of woodland, creativity, playfulness and thoughtful hospitality woven throughout the entire experience.

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsTeam workingPatiencePhysical fitness

Where you'll work

  • OAK APPLES, OLD ROAD, SHOTOVER HILL, HEADINGTON, OX3 8TA

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