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Information Communication Technician Apprentice

Cleveland Cable Company Limited · Cleveland · posted 13 October 2026

Wage
£16,120 a year
Hours
38.75 hours a week
Duration
1 Year 9 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
20 November 2026
Closing date
13 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Hardware Troubleshooting and Repair: Assist in diagnosing and fixing broken or malfunctioning hardware, including mobile phones, computer monitors, printers, and peripheral devices.
  • Hardware Procurement and Inventory: Help manage and order new IT equipment, accessories, and replacement parts while maintaining accurate stock levels.
  • Logistics and Stock Transfers: Prepare, package, and dispatch IT equipment securely to other company branches using internal stock transfer procedures.
  • Helpdesk and User Support: Serve as a first point of contact for staff experiencing technical issues, logging tickets, and resolving basic hardware or software problems.
  • Software Installation and Setup: Assist with setting up new computers, installing operating systems, configuring standard software applications, and creating user accounts.
  • Equipment Maintenance: Perform routine maintenance checks on printers, copiers, and workstations to prevent unexpected breakdowns.
  • Documentation and Asset Management: Keep detailed records of IT assets, hardware serial numbers, and equipment assignments across the organisation.

Where it leads

  • Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available

About Cleveland Cable Company Limited

Discover the people, expertise and capabilities that make Cleveland Cable Company one of the UK's leading cable distributors in 2026.

For almost five decades, we've been supplying high-quality electrical cables, accessories and complete cable solutions to customers across the UK and around the world. From our extensive stockholding and advanced logistics network to our dedicated customer service and technical expertise, we're committed to delivering the right products, exactly when they're needed.

Things to consider

  • Ideally, the learner will hold a Full UK Driving licence 

Skills they're looking for

Communication skillsIT skillsAttention to detailProblem solving skillsTeam workingInitiative

Entry requirements

  • GCSE Maths and English (grade 4) — essential

Where you'll work

  • Riverside Park Road Middlesbrough, Cleveland, TS2 1QW

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