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Insurance Apprenticeship Programme

Howden UK Group Limited · Croydon · posted 9 October 2026

Wage
£23,000 a year
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Insurance practitioner (level 3)
Starts
13 September 2027
Closing date
13 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Learn the foundations of commercial insurance and how an Account Handler supports clients. 
  • Draft clear and professional email correspondence for clients and insurers. 
  • Build confidence speaking with clients and insurers, helping to answer queries and gather information, both via email and during phone calls.   
  • Help gather and share the information needed to manage policies and support client requests. 
  • Support with maintaining accurate and up-to-date client records.  
  • Build long-term relationships and provide excellent customer service.   
  • Learn how amendments to insurance policies are managed as well as the policy renewals process.   

Where it leads

Our apprentices join Howden on permanent contracts from day one. After successfully completing the 18-month programme, you'll transition out of the apprenticeship and continue developing your skills, expertise and career within your chosen area of the business.

About Howden UK Group Limited

Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees and spanning 56 countries.  
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. 

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsNumber skillsLogicalTeam workingPatience

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • Simpson House, 6 Cherry Orchard Road, Croydon, CR0 6BA

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