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Life & Income Protection Insurance Apprenticeship Programme

Howden UK Group Limited · Gloucester · posted 9 October 2026

Wage
£23,000 a year
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Insurance practitioner (level 3)
Starts
13 September 2027
Closing date
13 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Learn the foundation of insurance and customer service through hands-on experience and structured training
  • Work alongside experienced advisors to understand how customer requirements are assessed and how appropriate insurance protection is recommended based on their individual needs
  • Build rapport with our customers and help understand their background and medical history
  • Keep accurate and up-to-date client records across multiple systems
  • Deliver exceptional customer service and learn how to manage telephone conversations with professionalism and empathy
  • Learn how to work with and build relationships with underwriters at insurance companies and support our advisors with chasing any missing information

Your training

  • Insurance Practitioner Level 3

Where it leads

Our apprentices join Howden on permanent contracts from day one. After successfully completing the 18-month programme, you'll transition out of the apprenticeship and continue developing your skills, expertise and career within your chosen area of the business.

About Howden UK Group Limited

Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees and spanning 56 countries.  
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. 

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsLogicalTeam workingInitiativeNon judgementalPatience

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • Ageas House the Square Gloucester Business Park, Brockworth, Gloucester, GL3 4ZP

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