Tailor CV
☰ Menu

← All apprenticeships

Insurance Claims Apprenticeship Programme

Howden UK Group Limited · Birmingham · posted 9 October 2026

Wage
£23,000 a year
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Insurance practitioner (level 3)
Starts
13 September 2027
Closing date
13 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Support Claims Handlers and Executives by gathering information from clients about their claims.
  • Gain hands-on experience learning how insurance policies work and how cover is assessed for different client claims.
  • Learn how to handle calls with clients and deliver excellent customer service. 
  • Support the team with following up with clients and insurers to keep claims moving.
  • Help prepare reports and analyse data.

Where it leads

Our apprentices join Howden on permanent contracts from day one. After successfully completing the 18-month programme, you'll transition out of the apprenticeship and continue developing your skills, expertise and career within your chosen area of the business.

About Howden UK Group Limited

Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees and spanning 56 countries.  
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. 

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsLogicalTeam workingInitiativeNon judgementalPatience

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • 45 Church Street, Birmingham, B3 2RT

Similar apprenticeships