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IT Apprentice

Magnavale Limited · Chesterfield · posted 14 July 2026

Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
3 August 2026
Closing date
31 July 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Act as first point of contact for IT support requests via phone, email and helpdesk, across all four sites
  • Log, triage and resolve routine incidents: password resets, account access, printer and hardware faults, software installs
  • Set up and configure end-user devices (laptops, desktops, handhelds) and peripherals
  • Escalate more complex issues to the wider IT team with clear, well-documented information
  • Maintain accurate records of issues, resolutions and equipment in the IT asset register
  • Support basic user administration tasks (starters, leavers, permissions) under supervision
  • Assist with routine checks on servers, network equipment and backups
  • Follow, and help maintain, IT documentation such as setup guides and known-issue logs
  • Complete all off-the-job training and coursework required by the apprenticeship standard

Your training

As part of your apprenticeship, and dependent on your prior attainment and age, you may be required to complete English and Maths Functional Skills, which is an integral part of your apprenticeship. Upon successful completion you will be awarded additional certificates of recognition for these qualifications.

Where it leads

This apprenticeship is deliberately structured to grow. Depending on your interests and aptitude, a typical progression looks like:

  • Level 2 (Infrastructure & Systems): supporting servers, network hardware, on-site data centre equipment, and Microsoft 365 / Windows Server administration
  • Level 3 (Platform & Development): gaining exposure to the Magnex platform - Node.js applications, SQL, Git - assisting with testing, bug fixes and documentation under guidance
  • Level 4 (Security & Integration): involvement in the company's ISO 27001 security programme, EDI/data integration work (e.g. Tradacoms, EDIFACT), and vendor-facing projects

Where your progress and the needs of the business align, this role can develop into a permanent IT Support, Junior Developer, or IT Systems role on completion of the apprenticeship.

About Magnavale Limited

Magnavale Limited is a leading temperature-controlled storage and logistics company operating across four UK sites — Chesterfield, Easton, Scunthorpe and Warrington with future expansion planned — supporting the five current businesses within the group. IT is central to daily operations, from warehouse management and EDI trading links with major retailers, to Magnex, our internally developed platform that runs booking, tracking and reporting tools used across the business.

This is a genuine opportunity to learn IT support and software fundamentals inside a live, operational business, with a clear route to grow beyond first-line support as your skills develop.

Skills they're looking for

IT skillsCustomer care skillsProblem solving skillsAdministrative skillsLogicalTeam workingInitiative

Entry requirements

  • GCSE English (grade 4/C or above) — essential
  • GCSE Maths (grade 4/C or above) — essential

Where you'll work

  • Magnavale House Park Road, Holmewood Industrial Park Holmewood, Chesterfield, S42 5UY

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