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IT Apprentice

Otala.Markets LTD · London · posted 2 November 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 4 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
7 December 2026
Closing date
30 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Key Responsibilities:

  • Respond to internal queries face-to-face, over Teams’ chat and via email
  • Taking ownership of incidents and resolve common IT issues such as password resets, MFA, Outlook, printers, drives and device performance
  • Work with the company MSP to escalate issues
  • Review Microsoft 365 and backup alerts
  • Support Mac and Windows devices
  • Troublshoot network and WiFi issues
  • Participate in IT improvement projects and testing activities.
  • Attend apprenticeship training sessions and complete all required coursework.

Additional Information:

  • Work Environment: Collaborative and and fast-paced environment where team members are encouraged to take initiative and think creatively.
  • Application Process: Candidates will undergo a multi-step interview process, including an initial screening, technical assessment, and final interview with senior management.

Your training

The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.

The modules taught are:

  • Network Fundamentals
  • Mobility and Operating Systems
  • Cloud Fundamentals
  • IT Business Principles

Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.

Where it leads

Full-time progression within the organisation may be offered after the successful completion of the apprenticeship. 

About Otala.Markets LTD

Otala.Markets is a UK based specialist investment bank with over a decade of experience creating and issuing structured investment products. Our certificates are listed on venues such as Borsa Italiana’s Cert-X. We are now building a scalable, technology-led investment platform: our proprietary pricing platform delivers automated pricing to clients and partners.

Skills they're looking for

Communication skillsIT skillsAttention to detailCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingInitiativeNon judgementalPatience

Entry requirements

  • GCSE English (grade Grade C (4) or above) — essential
  • GCSE Maths (grade Grade C (4) or above) — essential
  • GCSE IT (grade Grade C (4) or above) — desired
  • A Level IT (grade Grade C (4) or above) — desired

Where you'll work

  • 4TH FLOOR, 1 LONDON WALL, LONDON, ENGLAND, EC2Y 5EA

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